Telephone
044 937 5962
Remote Support
Allow your Royal Canal FCS support team access to this computer via
Should you ever be in doubt of whom you are talking to please call our office main line or your client director to validate the call. Don’t worry we won’t take offense.
Step 1 A small program is being downloaded to this computer right now. If the download didn’t start, click one of the links below to download manually.
Step 2: Launch the downloaded program. It may be in your Downloads folder. (press Ctrl+J will bring this folder up)
Step 3: Give the 9-digit number to our Royal Canal FCS support.
After we have finished access: When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.
The remote software program that we use is from splashtop.